Privacy Policy

Terms & Policies | Cab Service

Service Terms & Policies

Please read our guidelines carefully

Cancellation Policy

Cancellation Charges

Before 24 hoursNo charges
12-24 hours before25% Fare
6-12 hours before50% Fare
Less than 6 hours100% Fare
No-show100% Fare

Refund Process

  • Processed within 5-7 business days.
  • Credited to original payment method.
  • Cash bookings refunded via bank transfer.
  • Requests via phone or email only.

Booking & Payments

Booking Terms

  • Subject to vehicle availability.
  • Valid ID proof mandatory at pickup.
  • Minimum age: 18 years.

Pricing & Payment

  • Payment: Cash, UPI, or Bank Transfer.
  • Night charges (10 PM – 6 AM): Extra 20%.
  • Outstation: Min 80km billing + ₹400/day driver allowance.
  • Tolls, Parking & State Taxes are extra.

Safety & Usage

Usage Terms

  • Lawful purposes only.
  • Strictly No Smoking & No Alcohol.
  • Pets allowed only with prior approval.

Safety Guidelines

  • 24/7 GPS tracking & emergency support.
  • Background-checked professional drivers.
  • Regular vehicle sanitization & maintenance.
  • Seat belts mandatory for all.

Privacy Policy

  • We collect name, phone, and location for service optimization.
  • Data is encrypted and stored securely.
  • We never sell your data to third parties.
  • You have the right to access or delete your data anytime.